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Buffalo Wild Wings Case Study

AV over IP Enahances Customer Experience at Buffalo Wild Wings

Client

AMPAL Group

Project

Buffalo Wild Wings

Location

Morganville, NJ 07751

Approximate Cost

$260,000

Project Start

May 2016

Project Completion

August 2016

The Brief

OUR TASK AND HOW WE ACCOMPLISHED IT

The installer was tasked with providing a fully controllable audio and video system supporting the distribution of 12x DirectTV boxes, a single Cablevision box and a Sony Blu-ray player to over 50 commercial displays and projectors, throughout the venue, including three audio zones and restaurant bathrooms.

Display sizes ranged from 3x 119inch Draper projected screens together with 3x BenQ 110inch projectors, 10x Sharp 80inch commercial displays, with the remainder of screens comprising of 55 and 65inch commercial LG displays around the bar and seated areas.

Installer Tristate Technology’s Alex Alvarado noted “the centerpiece of the installation was definitely the overwhelming ease of installation and control provided by the WyreStorm NetworkHD AV over IP system together with RTI control.”

Gonzalez continues “We had explored using AV over IP for some time and knew we needed a system that was reliable but easy to implement, and one that would give us the sophisticated output switching required by Buffalo Wild Wings. WyreStorm and their NetworkHD system offered everything we were looking for, particularly for a first installation.,” he notes.

“Support from WyreStorm throughout the project planning and implementation, as well as quick response to assistance during and once the project was complete, was all critical to our success. The NetworkHD products stand on their own in regards to reliability and ease of installation.”

– Alex Alvarado  Tristate Technology Solutions

On completion of the project, Gonsalez concluded “although this was the client’s seventh Buffalo Wild Wings restaurant, it was the first to use AV over IP. I’m happy to say the client loved the resulting control, reliability and of course the quality of the AV, which is so important for the customer experience. We are already discussing retrofitting their existing locations with NetworkHD as well as working on plans for their next Buffalo Wild Wings locations.”

The Equipment

We Pride Ourselves In Only Using The Best

Distribution

  • 17x WyreStorm NetworkHD NHD-100-TX HD over 1GbE encoder
  • 48x WyreStorm NetworkHD NHD-100-RX HD over 1GbE decoder
  • 1x WyreStorm NetworkHD NHD-000-CTL controller
  • 2x Cisco SG300-52MP

Source

  • 12x DirecTV Box
  • 1x Cablevision Cable Box
  • 1x Sony BDP-s6700 Blu-ray

Control (RTI)

  • 1x KX10
  • 1x KX7
  • 1x XP-8s

Display

  • 36x LG 55LW340C 55inch Commercial Display
  • 2x LG 65LX341C 65inch Commercial Display
  • 10x Sharp 80inch Professional Display LC-80LE661U
  • 2x Totevision 7inch Flush Mount Monitor
  • 3x Draper 119inch Projection Screen
  • 3x BenQ 110inch SX930 Projector

Audio

  • 20x Soundtube RS500i
  • 2x Soundtube RS1001I-II-T-Sub
  • 2x Crown CDI-1000
  • 1x DBX Pro 1260m